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I have a customer that he can't give me the LOA access, when our CBRAdmin is selected in "Dashboard -> Admin -> Users -> Actions -> Manage Access" there is no "LOA Privilege" option to choose, as you can see in the image below
Thanks for providing requested detail via private message.
Due to known issue mentioned in bug CSCvg33085, Manage Access page does not load properly where customer company name has special character. Please take look on detail of this bug and let me know if you have any question.
We register a new collector from "services.cisco.com" and got the "Service Certificate File". "photo 1 & 2"Upload the "Service Certificate File" succeededAnd the CSPC initial installed and discovered some devices.But we can't upl...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...