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Beginner

LOA Access Issue

Hi there,

 

I have a customer that he can't give me the LOA access, when our CBRAdmin is selected in "Dashboard -> Admin -> Users -> Actions -> Manage Access" there is no "LOA Privilege" option to choose, as you can see in the image belowLOA problem.png

 

 

Can someone help me, please?

 

Regards

 

 

Everyone's tags (1)
2 REPLIES
Cisco Employee

Re: LOA Access Issue

Hi User,

 

Can you please private message me your CCOID, customer CCOID and customer/partner company name?

 

Thanks,

Supriya

Cisco Employee

Re: LOA Access Issue

Hi User,

 

Thanks for providing requested detail via private message.

 

Due to known issue mentioned in bug CSCvg33085, Manage Access page does not load properly where customer company name has special character. Please take look on detail of this bug and let me know if you have any question.

 

Thanks,

Supriya

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