Missing Data with Latest Uploads

[twylyghtcisco]

I've confirmed that the upload pushed the requisite collection:

Processing Status	SUCCESS
Customer Name	Default ( STATE EMPLOYEES' CREDIT UNION )
Inventory Name	CiscoHardware
Collection ID	488222836
Processing End Time/Date	2018-11-16 13:08:01
Upload Date Time	2018-11-16 12:13:04
Number of IP Addresses in the Managed Device List	1914

However, when I review alerts, we are only showing the data for Nexus 7K devices.

[twylyghtcisco]

Checking in to see if there has been any movement on this issue

[newberntac]

This helped me, but I would also like to know when the issue is resolved! 

[twylyghtcisco]

Checking in again to see if there has been any movement on this issue.  If not, is there another means outside of manually building APIs to replicate what this portal is doing?

[brawall]

Hey -- sorry for my late response in getting back to you but we opened CSCvn48271 to track this issue. 

[twylyghtcisco]

My thanks for the reply. I wasn't able to navigate directly to the link for the bug, but I could view it through Cisco's office portal:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn48271?ts=6Q8U6PLDS7OR1DS81ST1544043899188

[twylyghtcisco]

As of this morning, CSCvn48271 is showing as "fixed", but I am not seeing it reflected in my data.  I am re-uploading the last data set to see if this has been remediated.

[brawall]

Issues like this require a new upload for the changes to reflect in the portal, keep me posted on if this resolves the issue.

Thanks,

Brandon

[twylyghtcisco]

The upload is definitely better than what was previously showing, but we are still seeing severely large gaps in what is expected on our alerting. 

In the meantime, the workaround is now functioning as expected.  I would not consider this issue to be fixed though.

[twylyghtcisco]

Upon further review of the workaround, that data is also incorrect

[brawall]

When you get some time can you gather some specific examples of this claim and create a new forum post highlighting what the issue is?

-Brandon

[twylyghtcisco]

?

Are we considering this discussion closed?