moving Cisco routers and switches from USA to Canada
Welcome to the Smart Net Total Care Community!
Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Hi We are unable to remove the old delegated admin who had left and all new requests are still going to his email.We have tried to remove but access denied despite the current admin seemingly having the access. Thanks
Hello, our customer granted us access to his SNTC Portal (as CBRAdmin). We have access on it, see all inventory, but we are not able to flagg the alerts in the Library Menu. It shows the following error message (in a popup window): InformationBased o...
Dear community. I have a customer, who has portal and collector installed. When the customer check out his user on CSAM, it appears, but when i check it, on CSAM with my user, it does not show up. what would happen if i proceed with installation with...
Utilizing the SW SmartAdvisor connector, i successfully run the report and it shows completed, but nothing ever gets uploaded to my SNTC portal. Has anyone else had issues recently? I really don't want to create a VM just for the Cisco collector as I alre...