My customer can't give LOA Access

[barasniewski]

Hi,

My customer has approved CBR Admin for me but when he has tried to give LOA Access at the SmartNet Portal doesn't show my user at Admin Dashboard. What I need to do?

[jumin]

Hey barasniewski,

Please private message me your CCO ID as well as the CCO ID of the DA.

Thanks,
Justin

[Suchita Shewale]

Hello There,

Have you tried a different browser?Can you share the screenshot of the Portal where Customer is unable to view your userid?

Regards