My Notifications displays No Email and my account does not have DA assigned

[tim.harlan]

Under the MY Notifications it will not let me select my email but my CCO has my correct email address.

No DA has ever been assigned on for my SmartNet Portal so I can add people to the portal.  Just completed installation and config with Cisco.

[Suchita Shewale]

Hi There,

You can use below URL to nominate a DA for your account

https://logcso.cloudapps.cisco.com/logcso/#/nominateDA

Regarding your other issue with My Notification, there is a bug in the system due to which My Notifications tab throws the error if the user CCO ID contains a dot  "." .

This issue is further getting addressed through bug CSCvh55219

As you are Customer Admin, you can set up the notifications from under Company Notification tab.

Please give this a try and let me know if there are any issues.

Regards,

Suchita

[Jarrett Pomeroy]

Hello Tim,

Thank you for the details.

We found a bug in the system due to which My Notifications tab throws the error if the user CCO ID contains a dot  "." . This issue is further getting addressed through bug CSCvh55219.

Thank you,

Jarrett

[Cheri Fairbrother]

Hi Tim,

The issue was noted as addressed in the latest release (SNTC 4.3).  Notifications can now be set as expected in the portal.

Cheers,
Cheri