10-09-2015 12:03 PM
I am installing the VM version of Total Care collector. How can I get the CPSC Entitlement file?
10-09-2015 12:15 PM
Hi Jimmy,
To generate an entitlement, go here: https://tools.cisco.com/smartservices/
Select Library > All Collectors > Actions > Register a New CSPC
CSPC Name should be hostname
Select EC from drop down list to populate the EC field
Site ID can be anything
For serial number, copy Unix Epoch time from here: http://www.epochconverter.com/
For inventory name, use hostname-inventory
Thanks,
Lynden
10-09-2015 12:24 PM
The following video walks you through the registration steps. (Same as the steps that Lynden has provided).
http://www.cisco.com/E-Learning/bulk/subscribed/SNTC_vods_EN/Collector_Registration.mp4
05-19-2016 11:34 AM
And how do we troubleshoot "Entitlement file generation failed. Please try again" issues?
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