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Beginner

Need to be setup as the Designated Administrator

My organization is ready to move forward with smartnet total care.

I have been trying for weeks to get my Cisco ID setup as the DA.

When I go to this link,, 
(http://tools.cisco.com/CDCEB
It says "you are not authorized to access this resource.">

When I go to this link 
https://tools.cisco.com/smartservices/
I get taken here
https://www.cisco.com/web/fw/tools/ssue/ui/ssueap2.0/dist/#/promo

When I go to the registration site,, I have tried to enter contract # & serial # as advised by my client services manager. The numbers he gave me to enter on the registration site cause an error.


What do I need to do to get myself setup as the DA & how can I access the portal ?

1 REPLY 1
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Hi Tom,

Hi Tom,

I have sent an email to you with additional information for registration. Kindly try to register with the information provided in your email. If you still run into issues, you can update this post and an SME will assist your further.

Thanks,

Aravind

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