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Beginner

New Collector, Previous Entitlement, Upload stuck "In Progress"

New Collector, Previous Entitlement, Upload stuck "In Progress"

 

Would any body be able to PM and assist me and check the back-end to see if anything needs to be cleared?


We have deployed a new Collector and between that and a unit we were locked out of, had begun a few too many uploads at too close a time interval.  We are having issues right now with our Contracts not listing in the SNTC portal as well, not sure if related.

 

Thank you for your time

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Beginner

Re: New Collector, Previous Entitlement, Upload stuck "In Progress"

This upload appears to have either resolved itself or was resolved on the backend by someone (an upload was restarted and completed on 9/2, but it was not initiated by me).

 

This can be marked closed.  Thanks to anyone who helped.

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