No available roles to assign to users

[nurs.sdu@gmail.com]

Hi everyone!

I'm a Delegated Admin in my Company. When I try to grant myself the API Developer role in CSAM console, I can't find any available service roles. What could be the reason? We want to use Services API.

[balaji.bandi]

DA should able to deligated roles : not what went wrong :

check some reference guide : (may help you) - if not open a case with Cisco.

https://www.cisco.com/c/dam/assets/docs/api-console-user-guide.pdf

[jofrumki]

Hello nurs.sdu@gmail.com 

You can use the CSAM User Guide (https://www.cisco.com/c/dam/en/us/applications/spptauth/sam-help-guide.pdf#welcome), particularly the section titled Enable Cisco Services Programs for your Company, or reach out directly to sntc-support@cisco.com for assistance with this issue.

Thanks

[nurs.sdu@gmail.com]

Hi @jofrumki 

List of subscribed services is empty in my service catalogue page of CSAM. If I try to subscribe to some service it says me "The Service Subscription to your company is in progress. A notification will be sent to you and the Delegated Administrator when this service association to your company is complete". What to do next?

Thank you!

[jofrumki]

Hello nurs.sdu@gmail.com 

Reach out directly to sntc-support@cisco.com for assistance with this issue.

Thank you