11-06-2017 03:06 AM - edited 03-12-2019 07:33 AM
Hi folks,
I'm not getting any view to load/show any data post the change to SNTC 4.0
Every view appears stuck with the loading icon (cg-busy-default-spinner) displayed.
The only view that shows any content is: Dashboards > Smart Net Total Care – ‘Community pane’ (Announcements & Discussions)
This issue is found to be common across all browsers and all users.
Solved! Go to Solution.
11-07-2017 12:28 PM
Hi Graham,
We’re pleased to hear that reports are populating. The issue was a blocking process remaining from the recent maintenance and quickly addressed.
Going forward, the new processing introduced with 4.0 is designed to address several reported concerns, including stuck uploads which we are aware you have experienced.
Cheers,
Cheri
11-06-2017 04:56 AM
Dear Graham,
Could you please try now accessing the reports and keep us posted if you still face the issue .
Regards
Pamela
11-06-2017 05:38 AM
11-07-2017 12:28 PM
Hi Graham,
We’re pleased to hear that reports are populating. The issue was a blocking process remaining from the recent maintenance and quickly addressed.
Going forward, the new processing introduced with 4.0 is designed to address several reported concerns, including stuck uploads which we are aware you have experienced.
Cheers,
Cheri
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