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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Contributor

No Inventory Available for Import

Hello,

We have the collector registered and we are attempting to perform a device import. We have downloaded the template CSV file but there does not appear to be any option to actually upload it. The portal says to select an inventory, but no inventories exist and we do not see a way to create an inventory.

Thank you

Jason

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Hi All,

Hi All,

This issue is fixed , could you please try it now.let us know if you still face any issue.

Thanks & Regards,

Anusha.

View solution in original post

6 REPLIES 6
Highlighted
Beginner

Identical problem here. I

Identical problem here. I have opened a case with support and will post if I get a fix.

Thanks,

Dan

Highlighted
Cisco Employee

Hello  ,

Hello  ,

We are aware of this situation and we are working with engineering team already on priority for this issue , We will keep you posted with an update once the issue gets handle from our side .

Regards

Pamela

Highlighted
Contributor

Excellent, thank you!

Excellent, thank you!

Highlighted
Cisco Employee

Hi All,

Hi All,

This issue is fixed , could you please try it now.let us know if you still face any issue.

Thanks & Regards,

Anusha.

View solution in original post

Highlighted
Contributor

Looks like all is good at

Looks like all is good at this point, thanks!

Highlighted
Cisco Employee

Thank you for your inquiry. I

Thank you for your inquiry. I have requested our back-end team investigate and will provide an update as soon as possible.

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