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No roles for users CSAM. "No available roles to assign to users"

Hi,

 

I have a client with a problem related to CCO ID, after registering on the SNTC portal there was no automatic registration of CCO ID as an SNTC administration client. We were told to do this manually by CSAM, but we received the following message " No available roles to assign to users".

 

I have the CSAM print screen, I can send it as a private message.

 

Can someone help me?

 

Thanks.

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