NOT ABLE TO LOGIN ON CSAM PORTAL

[Added Solucoes]

SNTC portal was enabled for customer, information of devices was already uploaded about 5 days ago, but cannot enable CSAM portal for delegated admin.

Cannot pass from review contract, on CSAM screen. Tried the same process with different navigators (Explorer, Chrome, Firefox) and get the same results  

Could you check for me, please?

Thanks in advance.

[Ye Liang]

Hello,

Please send me a private message with the customer details.

Thanks,

Ye

[Ye Liang]

Hello,

I do not see any issues with access. Please make sure the user is using the below url:

https://cdceb.cloudapps.cisco.com/csam/

Also try clearing browser cache or use private/incognito mode if it necessary.

Thanks,

Ye

[Added Solucoes]

Ye,

Tried again and now it´s working.  It was not necessary to clear cache. 

I think this is a issue and is not the first time I had this problem.

Usually I had to repeat this process 4 ou 5 times each time I had to add a new Delegated admin before, including this one..

Anyway, this can can be closed.

Thanks in advance.