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jco240671
Beginner

Not contract visibility

Hello Team,

 

Can you help me with this problem? I don't have visibility of my contract. I attach same image.

My partner has already given me all the privilege in the contract.

What other information would be needed?

1 ACCEPTED SOLUTION

Accepted Solutions

Worked with Juan offline and was able to resolve the issue.

The CCO had customer role as well as partner role in SNTC, which was causing conflict with portal report view.

Requested Juan to remove partner role that enabled the contract view.

View solution in original post

2 REPLIES 2
Suchita Shewale
Cisco Employee

Dear User,

 

Could you please send me the details about your CCO ID, company and inventory via private message?

 

Regards,

Suchita

Worked with Juan offline and was able to resolve the issue.

The CCO had customer role as well as partner role in SNTC, which was causing conflict with portal report view.

Requested Juan to remove partner role that enabled the contract view.

View solution in original post

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