cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

308
Views
5
Helpful
1
Replies
b.prajapati1
Beginner

offline / manual software update

We have an air-gapped environment, is there any specific recommended advice around performing software upgrades as we are unable to connect the CSPC to the update server.  E.g. can we manually download the update and apply it via the GUI?

1 REPLY 1
Leo Laohoo
VIP Community Legend

1. Download the firmware from Cisco.
2. Manually transfer the file into the air-gapped network.
3. Follow the upgrade procedure found in the Release Notes.