cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

894
Views
0
Helpful
1
Replies
saarbaug
Cisco Employee

Onboarding process and delegated administrator (DA)

If my company already has a Delegated Administrator (DA) registered, will I be notified as I go through the onboarding process within this URL:

 https://www.cisco.com/web/smartservices/sntc.html telling me that there is already a DA?

 

Thanks.

Regards, Sandra Kindly remember to mark questions as answered and please rate posts and answers if you find them helpful.
1 REPLY 1
Aravind Vincent
Beginner

Yes, we notify the user by email about the existing DA for their company after they submit the self-service onboarding request. The company DA will also be notified of the new user request so that they can complete the user's request for access to the Smart Net Total Care portal.