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hollemanj1
Beginner

Portal access issue

Since the last upgrade I can no longer access the portal. This is very similar to what rdessert posted on Aug 2: "When I access https://services.cisco.com it brings me to the login page, I login and it redirects me back to the login page.  I'm apparently stuck in loop.  The portal will actually flash in the background for a second before I am once again redirected." Please resolve.

Thank you

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Accepted Solutions

Hello John,

We have applied the fix today. Could you please access portal and let us know if you still face issue?

Regards,

Suchita

View solution in original post

4 REPLIES 4
Suchita Shewale
Cisco Employee

Hello John,

Your issue appears to be a bit different. Please allow us some time to review and will get back with next steps.

Regards, Suchita

Thank you Suchita for looking into this. Much appreciated.

Hello John,

We have applied the fix today. Could you please access portal and let us know if you still face issue?

Regards,

Suchita

View solution in original post

Hi Suchita-

Yes, the fix worked. I can now access the portal again.Thank you for taking care of this.

Much appreciated,

John

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