10-18-2018 02:09 PM
Hello all,
I installed a new collector 2.8 and we have a problem with the upload the inventory in the service portal i dont see the inventory new.
Any can help me?
Thanks
Best regards.
Solved! Go to Solution.
10-19-2018 06:46 AM
Thanks for confirming Sebastian. If this was the first upload from your collector it would not show as processing until after it completed. Subsequent uploads will show processing status.
Thank you,
Brandon
10-19-2018 06:40 AM
Please PM me Company Name and Inventory Name on the portal. Appliance ID would be helpful too.
10-19-2018 06:44 AM
Hello Brawal,
Thank for you contact, then wait about 6 hours the inventory show in the service portal.
Thanks A lot!!
10-19-2018 06:46 AM
Thanks for confirming Sebastian. If this was the first upload from your collector it would not show as processing until after it completed. Subsequent uploads will show processing status.
Thank you,
Brandon
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