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Problem Assigning CSAM Role

serviciosbvs
Level 1
Level 1

Team, I hope you are all well..

.

The following problem arose with a client. We need the client to assign us a Role as an external company to be able to see the data that the CSPC collects and uploads to the SNTC ...

When entering the CSAM and trying to assign those roles, the boxes to select the roles are blocked, that is, I can not checkbox.

 

You could help me with this case, thank you in advance. regards

If you need capture or customer data, I can send it to MP.

 

grateful.

2 Replies 2

Suchita Shewale
Cisco Employee
Cisco Employee

Hi There,

 

Do you have active Smart Entitled Contract with Customer company? If yes you may private message me partner userid, customer DA userid and contract# for further review.

 

Regards,

Suchita

Hi Suchita,

Thanks for answering...

i send a PM

Regards
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