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Problem creating Upload profile on 2.8.4

rknudson
Level 1
Level 1

‎08-14-2019 11:59 AM

I have a data collection profile created 

Data Collection.JPG

 

When I go to create a upload profile a collection profile is required from the pull down but the pull downs are blank.

and therefore I cannot create profile and or upload my data

upload.JPG

 

System has also been stuck in applying update since yesterday which might be related to this?

update.JPG

 

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1 Reply 1

jumin
Cisco Employee
Cisco Employee

‎08-16-2019 12:18 PM

Hey rknudson,

 

Strange, both drop downs for 'All Collection Profiles for Service' and 'Single Collection Profile' are empty?  Please try going in to the settings for the collection profile used and check the 'Export upon successful execution of collection profile' setting in the Profile Settings.  This will push an upload when collection portion is completed.

 

In regards to applying the update, the GUI has been known to see issues.  Please try the steps under 'Upgrade Using Admin Shell' in the link below.

 

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Upgrade-Guide.pdf

 

Thanks,
Justin

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