Problem in upload and no data showing in sntc portal

[rmiranda2]

Hello,

We already did a success upload to the sntc portal but not all the data is showing in the summary inventory.

For example, the collector captured all the wlc but not showing any access , points or even not showing any modules, cards.

Regards,

Renato

[jumin]

Hey rmiranda2,

Can you confirm you are running a complete collection job and not just an upload job to push the data on the portal?

Please private message me the company and inventory name for this instance as well as the IP for the WLC and I will take a look.

Thanks,
Justin

[rmiranda2]

Empresa: Cosma do Brasil



IP: 10.108.20.81

Name: CIB_CONTROLER


Model: AIR-CT2504-K9

Device Family: Wireless

Product Model: ciscoAirCt2504K9

Vendor Name: Cisco Systems Inc.

Serial Number : PSJ1630008B

Sys Object Id: .1.3.6.1.4.1.9.1.1279

Sys Description: Cisco Controller

[jumin]

Hey rmiranda2,

In case you did not see it, I reached out via private message to ask for further details.

Thanks,
Justin