Problem with add user in Portal Smart Net

[jeff.oak]

Hello Team,

I am trying to associate a new user for access to the Smart Net Portal Total Care at:

Admin - Actions --- Add User.

My association attempt is an external user, CBRUser setting this association only to specific inventory.

I have the error return as per attached.

Thanks for the help.

[Suchita Shewale]

Hello There,

If you are customer DA, please try assigning roles through CSAM Tool

Regards,

Suchita