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Problem with "Contract Management"

Cisco SmartNet
Level 1
Level 1

Hi there,

 

The "contract management"  is not showing the contracts number while at the CCW shows that there are 4 contracts actives. 

 

The error message it's attached.

 

Can somebody help me?

 

Regards.

1 Reply 1

Suchita Shewale
Cisco Employee
Cisco Employee

Hi,

 

Does the inventory include devices that are covered under these contracts? If so please private message me the details of customer, inventory, contract# and some sample serial numbers.

 

Regards,

Suchita

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