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Problem with SNTC and CSPC - Does not show Serials in SNTC
We have a collector where the following is happening ... the Collector (CSPC) performs the Discovery of the equipment, then collects the data from them and finally uploads without any problem ... the problem is reflected specifically when viewing the data of the equipment in the SNTC portal, the devices appear, with their hostname and ip but the serial number field is blank...
In the CSPC we activated the option of duplicating the S/N to verify if it was taking them, and indeed we can see them there, but we still did not see them in the SNTC ... the 3 processes were carried out again manually and we went back to review and they did not appear.
We wait for your prompt response, and sorry for my poor English.
Re: Problem with SNTC and CSPC - Does not show Serials in SNTC
Thanks for the help.
Effectively, when making the collection and then uploading (separately and by profiles different from the default "SNTC"), the data was uploaded incompletely .. the default collection profile "SNTC" was used and the information was collected and uploads correctly.
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