Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
i have never done quotation before like pre-sales (as i am post sales), I have been ask to provide quotation. i have devices that i want to include like ASA/Switch models but I do not know where to start looking for quotation. I am looking for below:
1) Which site I can go for quotation prep (I am partner)
2) How do I know extra items that i should include specific to the device?
3) Can i include cables as well? if yes for GE ports cat6?
Dear community. I have a customer, who has portal and collector installed. When the customer check out his user on CSAM, it appears, but when i check it, on CSAM with my user, it does not show up. what would happen if i proceed with installation with...
Utilizing the SW SmartAdvisor connector, i successfully run the report and it shows completed, but nothing ever gets uploaded to my SNTC portal. Has anyone else had issues recently? I really don't want to create a VM just for the Cisco collector as I alre...
Hello,I did my first installation of CSPC (184.108.40.206) and can't upload discovered devices to SNTC Portal automatically. My http error is 400 (bad request): ...message: Caller Properties : Key : transport_mode Value : HTTPSmessage: Caller Properties : K...
Hello, Me and my client, we want to associate the user for the created inventory. When the inventory is selected, the option to associate a user does not appear. We are trying for Segment Management. Can help us please?