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Yes you may remotely manage the CSPC Collector via SSH. As long as you have access to the Collectors IP address, you could use a SSH client to connect to the collector for upgrades. Some example SSH clients that can be used are Putty, or SecureCRT.
I can SSH into the GUI successfully from my browser, but there seems no link from the GUI to the server console (or to an "upgrade" tab). When I use Putty / ssh, my ID/pwd are rejected. I am listed in "manage users" as a [local user], in the "Administrator" user group. I am thinking that if I survived the [Putty] access authentication, I would be at the console prompt. If correct, please advise.
The username/password combination will be different for SSH/Console access to the appliance than our CSPC GUI users. In this case the default username is "admin" for Console access. The manage users tab on the CSPC GUI will only manage user access to the CSPC web based GUI itself, and not the console. A new console password will also be requested when the CSPC is first being installed.
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
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