'Reason Not Covered' Reason is Not Updating

[D Kendz]

I have been able to edit lines of devices under the Service Coverage menu, but for some reason when I select the Equipment Type subset "POWER_SUPPLY" I cannot update.  I do everything the same, selecting "All (248)" lines of devices and then receiving the "Bulk Update" message, however the reason never updates.  I have tried three separate times hours apart from each other and have waited for it to update but nothing. Please help. 

[tnewell]

Thank you for your message.  This may be a bug. We'll check and get back to you.

[D Kendz]

Yes, the individual updates work, but selecting two or more fails. 

Thank you for looking into this!

[tnewell]

Daniel - I will reach out to you on email to see if you're still having this problem. 

thanks, 

Teresa

[sanjjaga]

Hi,

A defect has been created to capture this issue.

Please refer the bug #CSCva59820.

Regards,
Sanjay

[D Kendz]

There is most definitely an issue with the Bulk Update, as selecting 9 devices for edit works correctly, but as soon as 10 are selected and Bulk Update is activated, the mod fails.  Thank you

[Lyndon Siu]

Hi,

The bulk update "should" work, however, can you tell us if this works when you select/check items individually and then perform the update?

Bobby