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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Beginner

Register Smartnet Total Care error

Hi team,

 

I am trying to register the company that works on Smartnet Total Care, for use of the portal.

 

But of the contract error show not active or not associated with the profile.

 

It is associated with the profile and active the SNTC contract.

 

Even so, the error persists.

 

Everyone's tags (2)
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Cisco Employee

Re: Register Smartnet Total Care error

Hey Jeff,

 

Can you retry registration with Contract 9******8 & Serial Number T*********M

It looks there were some intermittent issues with contract verification.

 

Please give it a try once again and let us know if you still face any issue.

 

Regards,

Suchita

View solution in original post

2 REPLIES 2
Cisco Employee

Re: Register Smartnet Total Care error

Hey Jeff,

 

Can you retry registration with Contract 9******8 & Serial Number T*********M

It looks there were some intermittent issues with contract verification.

 

Please give it a try once again and let us know if you still face any issue.

 

Regards,

Suchita

View solution in original post

Beginner

Re: Register Smartnet Total Care error

Thank you, it worked, and you've been trying without success.
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