Registration Issues

[gregory.payne]

I am trying to register a customer for the portal and I am running into issues. I have done this same process for many other customers. I am running into an issue where none of the contracts or serial numbers are working saying they are not valid and I know this is not the case since I got the information from the clients profile and our records.

Thoughts

[Aravind Vincent]

Hi Gregory,

I need additional information on the CCO id of the user/contract/SN used to register. Will reach out to you via email to get the required information and provide further guidance.

Thanks,
Aravind

[oscar.montoya1]

I have the same problem.

How can I solve it?

Regrets