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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Registration Issues

I am trying to register a customer for the portal and I am running into issues. I have done this same process for many other customers. I am running into an issue where none of the contracts or serial numbers are working saying they are not valid and I know this is not the case since I got the information from the clients profile and our records.

Thoughts

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Hi Gregory,

Hi Gregory,

I need additional information on the CCO id of the user/contract/SN used to register. Will reach out to you via email to get the required information and provide further guidance.

Thanks,
Aravind

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Beginner

I have the same problem.

I have the same problem.

How can I solve it?

Regrets

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