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smart collector not showing security key at login page
We tried logging into the our (latest ver) smart collector a couple of weeks ago and noticed that the security key that you have to enter when entering your password no longer shows up on the main page. It was working before this. we have restarted the virtual machine too. Has anyone had this issue before?
Re: smart collector not showing security key at login page
Please connect to the vmware host and connect to the collector via console and send a screenshot of what you are seeing there.. this typically occurs because of Centos OS kernel panic. which can be because of storage problems. either the disk be full of the vmware has some kind of crash
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
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