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Kita
Beginner

Smart Net Total Care - Account Setup In Progress for more than 24 hrs

According to instructions (https://supportforums.cisco.com/blog/12600946/self-service-onboarding-register-get-access-smart-net-total-care-portal#comment-form)  I am supposed to post here if an account is not available after 24 hours:

My customer's account has been at the "account setup in progress" for a couple weeks.  I only noticed today because I am setting up the smart net collector and need to register and pull do licensing.  The CCO account is MIGIBSON

1 ACCEPTED SOLUTION

Accepted Solutions
Suchita Shewale
Cisco Employee

Dear Kita,

Apologies for the inconvenience.

Could you give it a try now, registration information for CCO ID: migibson is now reflecting SNTC portal.

Regards,

Suchita

View solution in original post

3 REPLIES 3
Suchita Shewale
Cisco Employee

Dear Kita,

Apologies for the inconvenience.

Could you give it a try now, registration information for CCO ID: migibson is now reflecting SNTC portal.

Regards,

Suchita

View solution in original post

Hello Suchita,

I have the same problem with my SNTC portal. Could anybody please take a look at it? My ID is ignas.stankus@teo.lt.

Ignas

Kita
Beginner

It works now, thanks!

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