Smart Net Total Care portal Access

[sreejith_r]

Hi;

 i send a request to my company administrator to grant access to the portal. He cannot grant access as there is no role is showing in the system to associate. Could you please help to sort out this issue

I am getting the below error

" NO AVAILABLE ROLES TO ASSIGN TO USERS"

Thanks & Regards

Sreejith R

[Suchita Shewale]

Hi There,

Can you please share CCO ID of DA via private message?

Regards,

Suchita

[sreejith_r]

sent

[Suchita Shewale · Accepted solution]

This has been resolved.

The DA should be able to proceed with SNTC role assignment.