Smart Net Total Care portal

[barasniewski]

When my customer tries to register at SmartNet Portal, after he checks his address, the following screen appears:

What I need to do.

[Supriya Patel]

Hi User,

When error was seen? Could you please request customer to try one more time? If issue persist, please private message me Serial number, contract and CCOID is being used during registration. I will update you further on findings.

Thanks,
Supriya

[Supriya Patel · Accepted solution]

Hi User,

As per private message, could you please request user to retry and let me know if issue persist.

Thanks,
Supriya

[Supriya Patel]

Thanks for confirming that it is working as expected now.

Thanks,
Supriya