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Smart Net Total Care (Verify your email)

mseanmiller
Level 1
Level 1

I have been waiting for my smart net total care verification email for over an hour. When should I expect to receive said email?

 

I can say that I did have it resent and I did finally receive the first email and the link was expired

"Verification link in your email has expired"

 

Why is it so hard to send a quick verification email from Cisco? Waiting......................

4 Replies 4

mseanmiller
Level 1
Level 1

Still waiting for my verification emails from Cisco.

 

Anyone have ANYTHING that may assist my painful SNTC migration?

 

I have sent emails to my 3rd party partners but they don't seem to be getting anywhere either.

hoellerg1
Level 1
Level 1

I do have the same problem. Waiting already 3 hours, pressed two times on resend. Also checked our internal mail servers, if something is blocking the mail. It's just annoying.

neharani
Cisco Employee
Cisco Employee

Hi,

 

Greetings of the day!

 

We will help you to manually onboard. I would request you to share below mentioned details in personal message:


Party ID:
Company Name:
CCOID:
Contract Number:

Thanks and Regards,

Neha Rani

Hi Michael,

Good Morning,

I have done with the manual onboarding for the shared details. Please check from your end & confirm in a personal message.

If you still face any issues please feel free to get back to us.  

 

Thank You!

Neha Rani    

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