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lukasz4
Beginner

SMARTnet and IOS upgrade

Hi All,

 

I have confusion regarding what software updates/upgrades are included in SMARTNet service.

Document for SMARTNet says that it include "Operating System updates".

What is "operating system" in Cisco meaning ? And what are updates ?

 

1) When buying Catalyst switch with the IOS XE and SMARTNet service attached then IOS XE can be treated as operating system and upgrades/updates of IOSE XE are available within this SMARTNET ? Or only updates ?

Also there is no SWSS support mapped for Catalyst nor IOS so this is the only option when buying a service here

 

2) When buying ASR9000 there is IOS XR - is this is a "operating system" in Cisco meaning ? For ASR we can buy SMARTNet but we can also buy SWSS/ECMU support for IOS XR PID - what is the purpose of this ? What is the purpose of buying additional SWSS while we have SMARTNet attached to ASR ?

 

3) Why cisco treat different IOS XE and IOS XR products ? Are the IOS XR only software where SWSS/ECMU can be attached 

 

Maybe someone can help me explain this. Thanks.

 

 

 

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