SNTC Collector

[ManojKR]

When trying to run a job in the CPSC the SNTC is not getting collected with the information from CPSC 

Error 

Medium Event Upload failed at 05/11/2020 09 34 25 EDT with the response
A connectivity exception occured while processing the request. The Exception is HTTPs TransportMode has Failed peer not authenticated
_Cisco_devices__1589203906388 46 1

[jofrumki]

This error occurs when there is a proxy on the network performing SSL interception. Please disable this and allow all traffic from concsoweb-prd.cisco.com (72.163.7.113) over port 443.

If you wish to verify the SSL interception from the CSPC CLI, login as collectorlogin, then su to root and run the following command to view the certificate chain;

openssl s_client -connect concsoweb-prd.cisco.com:443

[ManojKR]

Hi Team, 

We have verified the traffic from our end and wee still see the error : 

A connectivity exception occurred while processing the request. The Exception is :: HTTPs TransportMode has Failed 404:Not Found

Could you please look into it and help us with an update.

[jstrubberg]

"Lower your security standards" is not an acceptable response to a customer.