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Beginner

SNTC error: FAILED: SNAS validated data not available

Hi 

 

All devices uploaded to the SNTC portal is in the category "not recognized", but in the collector everything is good and I can see all information. 

 

All devices in "not recognized" has the error: FAILED: SNAS validated data not available. 

 

All devices is also in "all inventory" but I do miss info like S/N and SW version. 

 

Smart Net Total Care Portal, Collector, SNTC, CSPC

Smart Net Total Care Portal and Collector Discussions

2 REPLIES 2
Cisco Employee

Re: SNTC error: FAILED: SNAS validated data not available

Hey Andreas, Your latest upload is missing collection data. You may want to follow the post and make sure you are running collection profile.

 

Regards,

Suchita

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Beginner

Re: SNTC error: FAILED: SNAS validated data not available

Hey @Suchita Shewale 

 

I don't have a "default" collection profile. 

 

I have a SNTC profile containing 146 datasheets. 

 

I have tried to make a custom collection profile with all datasheets without the "do not select" with a total of 295 datasheets. 

 

After collection I ran the upload profile but still missing data. 

 

Can you provide screenshots of how the "default" profile should be configured?  

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