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SNTC Portal coverage dates not updating after customer renewal

I'm looking at a custom inventory report for a customer and the coverage end dates have  not updated since their renewal.  Contract ended 10/31 and was renewed on 11/1.  Portal still shows 10/31.  CCW-R shows correct date.

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Cisco Employee

Re: SNTC Portal coverage dates not updating after customer renewal

Hey JSM92,

 

Can you private message me the company/inventory names for this instance and some SNs as an example?  This can be done by hovering over my username and selecting send message option.

 

Thanks,
Justin

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