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Beginner

SNTC portal menu issue

Hello,

Can anyone view General tab under Application Settings on SNTC portal?

For me, it goes almost forever to load. 

 

4 REPLIES 4
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Cisco Employee

Re: SNTC portal menu issue

Currently there is an issue with the General Tab where it's not able to load. In the interim - You can view your customer roles via CSAM tool or the "admin" page of SNTC.
Engineering teams are working for a fix for the issue, you can also track the progress on BST here -> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvq85298
Thank you,
Jarrett
Highlighted
Beginner

Re: SNTC portal menu issue

It's been few days but the problem still persist. I checked the bug search tool, in the workaround section it says "View User Roles From CSAM Tool or "admin" section". I'm not sure if this is helpful. Since I'm customer admin role in CSAM, should I have issue with portal menu access?

Highlighted
Cisco Employee

Re: SNTC portal menu issue

 
Highlighted
Beginner

Re: SNTC portal menu issue

Hi

I've often had problems with the General TAB too,

But now, the whole "Application Settings" page won't load, or loads with blank page.

I tried a few browsers.

 

Also the "Useful links" item loads for ever.

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