SNTC Portal not reflecting SMARTnet coverage status accurately

[DougHudson2922]

Hello,

I have a customer that has active SMARTnet on devices that are showing as uncovered in the SNTC portal.

I will provide details in a private message.

Thanks in advance,

Doug 

[Suchita Shewale]

Please send me the details of customer , inventory and serial numbers via private message.