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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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saarbaug
Cisco Employee

SNTC portal - why do I need to refresh the browser cache?

Intermittently, I have had problems with getting access to the SNTC portal, even though I am a regular, registered user.  The TAC/GTC tells me to refresh the browser cache each time.   Why do I need to do this?

Regards, Sandra Kindly remember to mark questions as answered and please rate posts and answers if you find them helpful.
2 REPLIES 2
tnewell
Cisco Employee

Good news! The environment has been enhanced and it should not require a browser cache refresh anymore.  You  should experience a seamless experience with logging on going forward.

Good News indeed - thanks...