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SNTC portal

marcelo.pereira
Level 1
Level 1

Hello,

 

My cisco ID is Marcelo.pereira and i am trying to access the client portal tce-rs. We have a valid SNTC contract with the client 94528845. But the portal of the client is Smart Care 4.0 and we need to update to SNTC contract based on the contract number.

4 Replies 4

Suchita Shewale
Cisco Employee
Cisco Employee

Hello Marcelo,

 

The customer can follow Self Registration to get access to SNTC Portal.

Here are some references to get started with registration process -

Getting Started

SNTC Onboarding Guide

 

Regards,

gshopska
Cisco Employee
Cisco Employee

Hello All,

 

Could you please specify if partner company can get access to a client SNTC portal by using their set up  rather than having to set up their own as it would benefit the customer -.

 

Furthermore, can you advise on the steps to achieving this?

Thank you

Gergana Shopksa

gshopska
Cisco Employee
Cisco Employee

Hello All,

Could you please specify if partner company can get access to a client SNTC portal by using their set up  rather than having to set up their own as it would benefit the customer -.

 

Furthermore, can you advise on the steps to achieving this?

Thanks

Gergana

 

Hello Partners can gain access to customer SNTC for contracted devices they sold to them via the CBR role

 

 https://www.cisco.com/c/en/us/support/docs/services/sntc/portal_administration.html

 

If you need any additional information as an Cisco Internal. you should pursue your questions on  the Cisco SNTC internal forum instead