SNTC Registration Issue.

[williamrg]

Hello,

My customer has gone through the SNTC portal registration, received the verification e-mail and accepted the agreement. Unfortunately.  they still have issues logging into the STNC portal. They get the "You do not currently have access to Smart Services Connection" message.

Do they need to complete something on the CSAM portal or could something else be missing? Also, they are using a CCO that has rights to delegate access to contracts etc. 

I need some help, please.

[Suchita Shewale · Accepted solution]

For further review please share customer userid.

[williamrg]

Hi Suchita, I have sent you a PM with the Cisco ID. Thank you!

[spazziani]

Hi  Suchita Shewale,

I have this same problem. How could I solve it?

[Suchita Shewale]

@spazziani   Have you completed SNTC Self Registration?

Can you share screenshot of the error that you see while accessing SNTC Portal?

In future please start a new post for your issues or questions.

[spazziani]

@Suchita Shewale 

Yes, I completed the registration successfully.

Follow the image attached.

I thought I could use this post. Next time I open a new discussion.

Thank you,