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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Cisco Employee

SNTC Vanished?

What happened?

I don't see SNTC at https://tools.cisco.com/smartservices.  Not on the menu anymore:

SNTC used to appear on this menu.

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Cisco Employee

Hi Russell,

Hi Russell,

Please clear the cookies and history and try to access the SNTC portal link , is should work for you .

Recommended Browser: Firefox/Chrome

Regards

Pamela

View solution in original post

3 REPLIES 3
Cisco Employee

Looks like SNTC is moving

Looks like SNTC is moving under Smart Service Capabilities (where it belongs), under the "Installed Base Lifecycle Management" menu option:

But when I click on that, it takes me to a Launch screen, which is locked in a never ending loop of launching another Launch screen when I hit the "Launch" button.

Cisco Employee

Hi Russell,

Hi Russell,

Please clear the cookies and history and try to access the SNTC portal link , is should work for you .

Recommended Browser: Firefox/Chrome

Regards

Pamela

View solution in original post

Cisco Employee

Thanks!  That did it.

Thanks!  That did it.

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