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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Sydney Fisher
Cisco Employee

SolarWinds collector information

:  Does the Smart Net Total Care portal support displaying a device’s configuration data submitted by the SolarWinds collector?

3 REPLIES 3
Lyndon Siu
Cisco Employee

Hi Sydney,

We have a known limitation regarding this.  Currently the Smart Net Total Care portal will not display device configuration data submitted by the SolarWinds collector.

Bobby

Hi Bobby, when can Cisco SmartNet Total Care receive and see Solarwinds  NCM connector Cisco SmartAdvisor?  Thank you, Ronald


@Lyndon Siu wrote:

Hi Sydney,

We have a known limitation regarding this.  Currently the Smart Net Total Care portal will not display device configuration data submitted by the SolarWinds collector.

Bobby


 

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