SolarWinds NCM CONNECTOR FOR CISCO SMARTADVISER STUCK

[JW_UK]

Hi,

I am having a problem with NCM Connector for Cisco SmartAdviser whereby the upload starts then consistently reaches 150 nodes out of 288 and gets stuck.

I have tried several times and the result is always the same.

I am using the latest version 1.5

Occasionally in the log i see messages such as:

2018-12-05 13:07:30,083 [16] WARN SolarWinds.InformationService.Contract2.InfoServiceProxy - Support! -- LONG RUNNING INVOKE: 23333.3521 ms: ExecuteScript:Cirrus.ConfigArchive

Does anyone know how i can fix this?

Thanks!

[JW_UK]

Sadly no change from 2018, the upload is still getting stuck at 150 nodes.

Is anyone else having this problem?

[brawall]

I would suggest reaching out to NCM Support as this does not appear to be a Smart Advisor error.

Thanks,

Brandon