[T4F] Account validation of customer manager

[cisco]

Hi team,

I would like to validate the customer manager of customer t4f (customer: T4F ENTERTAINMENT and Inventory: SLNXSNTCAPP01), because the employee who made the initial configuration was disconnected from the company and we need the employee (holiveira@t4f.com.br) to access custom manager.

Could you help us with this case?

Thanks. 

[cisco]

Hi,

Could change the user of Helton (oliveira@t4f.com.br) to customer admin, due the other accounts of client find be disable;

Can you help we with this case?

Thank's!

[Suchita Shewale]

Hello There,

I noticed that Helton has already been nominated as DA for CSAM tool and is currently pending acceptance of legal terms.

He may accept the legal terms via CSAM Tool, URL: https://cdceb.cloudapps.cisco.com/csam/

Regards,

Suchita

[sntc]

Hello.
Helton accepted the legal terms via CSAM Tool.
We associate the client with our portal, but it is not yet displayed. See attachment (I hide some private information).

[Suchita Shewale]

Hi There! Can you please log out of SNTC Portal and log back in to validate access? Please let me know if you are still unable to see your customer account.

Regards,

Suchita

[sntc]

Hello,

Thanks for the help, this morning it was possible to view the client's account.

Regards