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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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apachec
Beginner

Thanks for logging in, your account will be available within 24 hours. Check back later.

I have this problem. Could you please help me?

10 REPLIES 10
adias
Cisco Employee

what is the CCO user and the account name you are trying to register please send me private message

Hello,

 

I'm getting the same thing.  Is there an major issue going on?

I continue with the problems. Now the 503 Service Unavailable message appears on a big screen.
It is really uncomfortable not being able to work.

 

Leo Laohoo
VIP Community Legend


@apachec wrote:

I continue with the problems. Now the 503 Service Unavailable message appears on a big screen.
It is really uncomfortable not being able to work.


Contact your Cisco AM/SE.  There is something wrong with SNTC, that's a certain, however, the people managing SNTC is not making any effort informing users of any issues. 

Your Cisco AM/SE should be informed so they can send a "rocket" up the food chain.  

Can you try again?  Apparently, the issue has been resolved.

TeamIBOS70148
Beginner

I'm seeing the same.  Gotta be an outage

@TeamIBOS70148  Hi There! When was the last time you access SNTC Portal?

Do you mind giving it a try now to access URL https://services.cisco.com/ in new private window or incognito mode and share the screenshot ?

I was in there yesterday.  I've been collecting inventory and running reports.

Yesterday.



[cid:image001.png@01D5E18E.C6E66050]


Michael Percival
Beginner

Same here.  I was just in this a couple days ago.

Leo Laohoo
VIP Community Legend

SNTC has been sporadically broken for about a week now and no (in)formal notice from Cisco.
Contact your Cisco AM/SE for more information.
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