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casey_biggs8
Beginner

Unable to access CSAM

Hi -- A customer is the delegated admin and can access services.cisco.com but is getting a notification that they are not authorized to access CSAM. 

1 ACCEPTED SOLUTION

Accepted Solutions
Justin Sprake
Cisco Employee

Thanks Casey,

I'll investigate and follow up as soon as I learn more.

 

Edit:

 

I've completed the investigation and determined that another user is currently DA, therefore this level of access is expected.

View solution in original post

2 REPLIES 2
Justin Sprake
Cisco Employee

Hello Casey,

Can you PM me the CCO of the impacted user?
Justin Sprake
Cisco Employee

Thanks Casey,

I'll investigate and follow up as soon as I learn more.

 

Edit:

 

I've completed the investigation and determined that another user is currently DA, therefore this level of access is expected.

View solution in original post

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