Unable to access CSAM

[casey_biggs8]

Hi -- A customer is the delegated admin and can access services.cisco.com but is getting a notification that they are not authorized to access CSAM. 

[Justin Sprake]

Hello Casey,

Can you PM me the CCO of the impacted user?

[Justin Sprake · Accepted solution]

Thanks Casey,

I'll investigate and follow up as soon as I learn more.

Edit:

I've completed the investigation and determined that another user is currently DA, therefore this level of access is expected.